Intelligent Agreement Management Platforms : multi-Year Agreement

Cognizant has strengthened its collaboration with DocuSign in a multi-year agreement designed to enhance customer support and accelerate digital transformation initiatives. The partnership builds on their existing relationship, with Cognizant now taking on a broader role in delivering customer service solutions for DocuSign’s Intelligent Agreement Management platform.

The expanded multi-year agreement includes technical support, billing assistance, and eSignature troubleshooting. The goal is to improve response times and overall user satisfaction. Additionally, the two companies will focus on developing training programs to help businesses maximize the value of DocuSign’s solutions while refining back-office operations and streamlining customer onboarding processes.

This alliance is significant for organizations that rely on digital agreement management, as it promises more efficient and responsive support services. Businesses seeking to automate and optimize contract workflows could benefit from the combined expertise of Cognizant’s AI-driven solutions and DocuSign’s established Intelligent Agreement Management platform.

Image Credit: Cognizant, DocuSign