OpenAI’s ChatGPT is adding new features for business users, including integrations with different cloud services, meeting recordings, and MCP connection support for connecting to tools for deep research.
As part of the launch, ChatGPT is gaining connectors for Dropbox, Box, SharePoint, OneDrive, and Google Drive. This allows ChatGPT to look for information across users’ own services to answer their questions. For instance, an analyst could use the company’s slide deck and documents to build out an investment thesis.
OpenAI said that the new feature will follow an organization’s access control hierarchy.
Recording and transcription of meetings, now a table-stakes feature of the productivity suites, is also now available. The feature can generate notes with time-stamped citations and suggest actions. Users will be able to query for information in their meeting notes, as they can with documents and files across the integrated services. Plus, users can convert action items into a Canvas document, OpenAI’s tool for writing and coding projects.
The feature competes with ClickUp, Zoom, and, more recently, Notion, which have all added some type of transcription and meeting summarization features to their products.
In addition, the company is introducing deep research connectors for HubSpot, Linear, and select Microsoft and Google tools in beta. OpenAI said that users can now prepare detailed research reports through Deep Research using knowledge and data from these sources, along with web information. OpenAI said connectors are available to all paid users.
Customers can also use MCP (model context protocol) to connect to other tools for deep research. MCP support will be available to Pro, Team, and Enterprise users, the company said.
The addition of these features indicates that OpenAI wants businesses to use ChatGPT even more than they already might be in their enterprise workspaces. The company is likely to succeed here. While startups like Notion and Lux Capital-backed Context are also trying to build AI-powered office tools that provide research and analysis features, OpenAI has a first-mover advantage.
Three million customers already subscribe to its enterprise-focused products, up from the 2 million reported by OpenAI COO Brad Lightcap in February.
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