AI Healthcare Platform Expansions : Sword Intelligence

Sword Health has established a new artificial intelligence division called Sword Intelligence. This venture expands the company’s technological capabilities beyond clinical care delivery into healthcare operations management.

As a strategic development, Sword Intelligence represents an evolution of the company’s AI platform, which was initially created to optimize internal processes for managing over 500,000 members. The new division offers modular AI solutions designed to streamline administrative workflows — from patient enrollment and triage to eligibility verification and high-risk member communication — for external healthcare organizations. These tools aim to reduce operational inefficiencies while maintaining essential human oversight in care delivery.

The Sword Intelligence technology builds upon Sword Health’s existing infrastructure, where AI Care Manager agents have been refined through real-world application and continuous feedback from clinical teams. All solutions comply with stringent healthcare data security standards, including HIPAA and HITRUST.

Image Credit: Sword Health