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Flow Specialty has introduced the industry’s first AI insurance broker, marking a significant milestone in the commercial insurance sector. This AI broker is designed to assist human brokers by handling labor-intensive tasks such as risk appetite matching, generating quote comparisons, and constructing review materials. By leveraging advanced AI technology, Flow Specialty aims to provide comprehensive coverage for small and medium-sized businesses, which have historically struggled to find suitable insurance options.
The AI insurance broker developed by Flow Specialty is based on the GPT 4.0 Omni core and is trained on a vast library of insurance materials, including specimens, quotes, and carrier risk appetites. This enables the AI agents to understand tradeoffs and considerations, thereby enhancing the efficiency and effectiveness of the brokerage process. The integration of AI into the workflow allows human brokers to focus on delivering tailored policies and expert advice, ultimately improving service quality and client satisfaction.
Image Credit: Flow Specialty
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